How do I change my camera or microphone for Preciate Social?

The video and microphone outputs that are used during a Preciate Social are controlled by your internet browser. Here's how to change your browser settings to alter your video and mic settings.

When switching cameras/video inputs, you will have to change your browser settings, as Preciate uses whichever camera is the default for your internet browser. Here is how to change your camera settings for each of the browsers we support:

Click on the type of browser you are using to see instructions that are relevant to you:

Google Chrome

Edge

Firefox

Safari

 

 

Google Chrome:

To control access to different cameras and microphones on Google Chrome, use these steps:
Open Google Chrome.
Click the three dots in the top right to open the Chrome preferences. From the dropdown, select Settings.
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Go to "Privacy & Security" and then click on "Site Settings"
Under Permissions, click "Camera" or "Microphone" (whichever one you are trying to change)
Choose the camera/microphone you would like to use from the drop down

Now refresh the page for your Preciate Social, and you'll be good to go.

 

Microsoft Edge:

To control access to different cameras and microphones on Microsoft Edge, use these steps:
Open Microsoft Edge.
Click the Settings and more (three-dotted) button from the top-right.
Click on Site permissions.
Click the Camera or Microphone option.
Use the drop-down menu and select the device you would like to use.

Now refresh the page for your Preciate Social, and you'll be good to go.


Firefox:

To control access to different cameras and microphones on Firefox, use these steps:
Open Firefox.
When allowing camera access to Preciate, select your desired camera.

 

If you would like to change permissions in Firefox after the first time accessing Preciate, read this help article: How do I enable my camera and/or microphone for a Preciate Social?

Now refresh the page for your Preciate Social, and you'll be good to go.

 

 

Safari:

Safari does not allow you to change the camera input for the browser without a separate plugin. If you would like to change the camera you are using in your Social and do not want to download a separate plugin, try using Google Chrome, Microsoft Edge, or Firefox.
If you want to change the microphone that you are using in a Preciate Social, and you are using Safari, you'll have to change your System Preferences. Follow these steps:
Open your System Preferences
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Click on "Sound"
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Click on "Input" and select the device you would like to use as a microphone.
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Now refresh the page for your Preciate Social, and you'll be good to go.