Social - Help Center

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Help Center

Social

Learn how to use Preciate's latest product offering, a virtual team building tool for companies of all shapes and sizes.

Getting Started

How do I host successful socials with Preciate Social?

How to prepare your network for Preciate Social events.

How can I find people in a Preciate Social Room?

How do I Create a Room in Preciate Social?

I don't have a Preciate account. Can I still join a Preciate Social Room?

What are groups in a Preciate Social Room?

What is Preciate Social? How does it work?

How do I enable my browser's hardware acceleration for Preciate Social?

How do I enable my camera and/or microphone for a Preciate Social?

How do I enter a Preciate Social Room?

How do I host a Preciate Social event?

Where can I use Preciate Social?

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Controls

How do I Customize my Preciate Social Room?

What is Host Admit and how do I use it?

What are Presenter Settings and How do I use them?

How can I see more people in my view in a Preciate Social Room?

How do I chat in a Preciate Social Room?

Can I select what features are available to my guests in Preciate Social?

Can I make someone else a Host in Preciate Social?

How do I control the music in a Preciate Social Room?

Can I mute myself in a Preciate Social Room? Can I stop my video feed?

Can I mute other people during a Preciate Social?

How do I change my camera, microphone, or speaker in a Preciate Social Room?

How do I change my output speakers in a Preciate Social Room?

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Features

What is the Compass feature in a Preciate Social Room and how do I use it?

How to present and share a screen in Preciate Social

Can I Screen Share in a Preciate Social Room?

How can I take a Group Photo in a Preciate Social Room?

What is a convo, and how do I start a convo in a Preciate Social Room?

How do I make a toast in a Preciate Room?

How do presentations work in Preciate Social Rooms?

How do I give people recognition in a Preciate Social Room?

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Pricing

What is the difference between the Team and Business tiers for Preciate Social?

How do I purchase Preciate Social for my team or organization?

Troubleshooting

Known Issues for Preciate Social

Approved browsers and devices for Preciate Social

How to resolve echo or feedback in Preciate Social?

Why can't I join the Room?

How do I move in a Preciate Social Room?

Why can't I hear the music in a Preciate Social Room?

Why can't I give Recognition in a Preciate Social?

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Tips and Tricks

How do I attend a live demo quickly?

How do I invite people to a Preciate Social Room?

Is there training for Preciate Social available for my team?

How do I enable entry for guests without a Preciate account for my Social Room?