You should use Preciate on a supported web browser with your most powerful computer. You should also turn on hardware acceleration on whichever browser you use.
Preciate Social is currently available for use on most web browsers. Supported web browsers are:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
In addition to using a supported web browser, your experience will be optimized by using a computer with strong processing power. Computers like a MacBook Air are much more likely to struggle with updating your position and video. In this case, you may see your video position lagging and others in the Room may see your profile icon instead of your active video stream. To avoid these issues, use a more powerful machine like a relatively new MacBook Pro or desktop.
Before entering a Preciate Room, you also should enable your browser's hardware acceleration, which allows for smoother browsing, audio/video streaming, and overall experience. To find out how to enable hardware acceleration on your browser, reference this help article.